Clover Trademark Services is a registered Corporate Services Provider. As a client availing Clover Trademark services, you agree to the following terms and conditions:
Any additional government fees associated with incorporation or license or trademark services, where applicable, will be notified upfront in the invoice, collected and subsequently remitted to the respective governmental authority.
1) Terms & Conditions that govern the usage of Clover Trademark Services
Welcome to cloveripr.in. This website is owned and operated by Clover Trademark Services, C/o Timebox, Office No:607, Gera's Imperium Star, Patto, Panaji, Goa 403001 INDIA. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).
We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
a. RESPONSIBLE USE AND CONDUCT
a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, email, phone number, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.
b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your accounts. Clover Trademark Services obligation is considered complete once access to our platform is granted. All subsequent responsibilities and the final outcome of the service are solely the client's responsibility.
c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.
d. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our resources is strictly prohibited.
f. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language.
ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party.
iii. Contains any type of unauthorized or unsolicited advertising.
iv. Impersonates any person or entity, including any www.cloveripr.in employees or representatives.
We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.
h. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of www.cloveripr.in, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our Privacy Policy.
i. You agree to indemnify and hold harmless www.cloveripr.in a digital property of Clover Trademark Services and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.
b. PRIVACY
Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety.
c. LIMITATION OF WARRANTIES
By using our website, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that:
d. LIMITATION OF LIABILITY
In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. www.cloveripr.in will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
e. COPYRIGHTS / TRADEMARKS
All content and materials available on www.cloveripr.in, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Clover Trademark Services, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Clover Trademark Services.
f. TERMINATION OF USE
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.
g. GOVERNING LAW
This website is controlled by Clover Trademark Services from our offices located in the state of Goa, India. It can be accessed by most countries around the world. As each country has laws that may differ from those of Goa, India by accessing our website, you agree that the statutes and laws of Goa, India without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.
Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in Goa, India. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
h. CANCELLATION AND REFUND
Cancellation of order is not possible once the payment has been made. No refunds will be given except in the event of cancellation or non-performance of service by Clover Trademark Services.
i. GUARANTEE
UNLESS OTHERWISE EXPRESSED, www.cloveripr.in EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
2)
Customer Information
Customer Information includes, without limitation, the following categories of personal data/sensitive personal data that we may collect, receive, possess, store, use, deal, handle, transfer, and otherwise process as per applicable laws:
i. Data about you: This may include, without limitation, your name, user IDs, signature, email addresses, phone numbers, addresses, KYC/identity documents (for example: Aadhaar and PAN), biometric data, communications with us, device and location data, information about how you use our Services, etc.
ii. Financial data: This includes, without limitation, information about your bank accounts, financial information, payment information, transaction data, sales, tax and expenses details.
iii. Marketing and communications data: This includes, without limitation, your preferences relating to receiving marketing messages from us and our service providers, and your communication preferences.
You must ensure that all Customer Information that you provide us with is accurate, up-to-date, and true. You will be responsible for any errors, discrepancies, or inaccuracies in the Customer Information you share with us, except for such Customer Information that has been verified through KYC processes set out by applicable law and backed by documentary proof. When you use our Services, we make best efforts to provide you with the ability to access and correct inaccurate or deficient Customer Information, subject to any legal requirements.
b. Collection of Customer Information
We are required to collect Customer Information to provide you with the Services, to comply with our contractual obligations and applicable law. If you do not wish to provide such Customer Information as and when requested by us, it will diminish our ability to perform our obligations under the arrangement we have with you or are trying to enter into with you (for example, to provide you with features of the Services). And consequently, we may be constrained to cancel or limit your access to the Services (or part thereof).
i. Direct interactions: This includes Customer Information you consent to give us when you use our Services or when you interact with us, including, without limitation, when you:
a. Create an account with us;
b. Use the Services or carry out other activities in connection with the Services;
c. Consent to receiving marketing communications; or
d. Report a problem with the Services, give us feedback, or contact us.
ii. Automated technologies or interactions: When you use the Services, we may automatically collect data about your equipment, browsing actions, and patterns. We collect this data by using cookies, web beacons, pixel tags, server logs, and other similar technologies. We may also receive such data about you if you visit other websites that use our cookies.
iii. Third parties or publicly available sources: We receive Customer Information from publicly available sources as well as various third parties, such as our service providers, credit bureaus, partners, alliance partners, group companies, agents, affiliates and government portals.
c. Cookies
The Platform uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies that are text files containing small amounts of information (this does not include personal sensitive information) which are downloaded to your device when you visit a website in order to provide you a personalised browsing experience. Cookies do lots of different jobs, like allowing you to navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. These cookies collect information analytics about how you use a website (for example: often visited pages)
We may contact third-party service providers to assist us in better understanding our site visitors. These service providers may use the information collected on our behalf to help us conduct and improve our Services.
Additionally, you may encounter cookies or other similar devices that are placed by third parties on certain pages of the website. We do not control the use of cookies by third parties. All information collected by third party cookies is aggregated and therefore anonymous.
You are free to disable or delete these cookies by changing your web browser settings. LEDGERS is not responsible for cookies placed in Customers’ devices by any third party and information collected thereby.
d. Use of Customer Information
We will only use your Customer Information as permitted under applicable law or pursuant to contractual obligations. Most commonly, we will use your Customer Information to perform the Services or to comply with a legal/contractual obligation. We use your Customer Information without limitation, for the following purposes:
o To verify your identity to register you as a Customer, and create and operate your account1(s) with us.
o To provide the Services to you
o To process payments made through our Services.
o To comply with legal obligations.
o To administer and protect our business and the Services, including for troubleshooting, data analysis, system testing, and performing internal operations.
o For risk control, fraud detection, and prevention.
o To perform our obligations that arise out of the arrangement we are about to enter or have entered with you.
o To respond to court orders, establish or exercise our legal rights, or defend ourselves against legal claims.
o To improve customer service to effectively respond to your service requests and support needs.
o To improve the functionality of our Services based on the information and feedback we receive from you.
o To send notifications to manage our relationship with you including to notify you of changes to our Services, send you information and updates pertaining to the Services you have availed, and to receive occasional company news and updates related to us or the Services.
o To monitor trends and personalize your experience.
o To market and advertise the Services to you
o To improve our business; and
o To conduct training and AI-based skill training.
e. Disclosure of Customer Information
undertakes not to disclose Customer Information to any person, unless such action is necessary to:
o Offer and provide our Services, including for the purposes set out in Section 5(Use of Customer Information) above
o Conform to legal requirements or comply with legal process
o Protect or defend or its affiliates or group companies’ rights, interests or property.
o Enforce the terms and conditions of the Service or.
o Protect the interests of company, its affiliates, group companies, members, constituents, or of other persons
f. Storage and Transfer of Customer Information
complies with applicable laws/internal policies in respect of the storage and transfer of Customer Information. As a part of your use of the Services, the Customer Information you provide to us may be transferred to and stored in countries other than the country you are based in. This may happen if any of our servers are from time to time located in a country other than the one in which you are based, or if one of our vendors, partners, or service providers is located in a country other than one you are based in. We ensure that that any recipients of Customer Information that we transfer are subject to suitable confidentiality obligations and access to and processing of Customer Information is in accordance with contractual terms, applicable laws, and our instructions.
g. Retention of Customer Information
may retain your Customer Information for as long as required to provide you with the Services in accordance with applicable laws and our internal policies, such as managing your account and dealing with any concerns that may arise, or if required for compliance with any legal or regulatory requirements, or for the institution, enforcement, or defence of legal claims.
may also retain your Customer Information where we need to use it for our business and related purposes, including but not limited to, responding to queries or complaints, fighting fraud and financial crime or pursuant to contractual obligations.
If we do not require the retention of Customer Information, we use best efforts to destroy or delete such Customer Information as per our internal policies.
h. Security of Customer Information
endeavors to safeguard and ensure the security of the Customer Information using appropriate measures to protect it from unauthorized access, and follow standards prescribed by applicable law. uses appropriately secure encryption for the transmission of Customer Information.
The Customer is required to cooperate with company in order to ensure the security of the Customer Information, and it is recommended that the Customer necessarily chooses their passwords carefully such that no unauthorized access is made by a third party. To make the password complex and difficult for others to guess, the Customer should use a combination of alphabets, numbers and special characters (like !, @, #, $, etc.). The Customer should not disclose their password to anyone or keep any written or other record of the password such that a third party could access it.
i. Updates to this Privacy Commitment
We may occasionally update this Privacy Commitment. By using our Services after such update, you consent to updates made to this Privacy Commitment.
We encourage you to periodically review this Privacy Commitment for the latest information on our privacy practices.
j. Our Opt-Out Policy
Email Marketing and sharing of confidential information: To stop receiving newsletters or marketing communications from us or to opt out of having your email address or any other data/confidential information regarding yourself shared with third parties, please use the "unsubscribe" mechanism provided in the communication (such as the "unsubscribe" link at the bottom of the marketing email) for us to process your request.
k. Refund and Cancellation Policy
30-Day Satisfaction Guarantee
If our services do not meet your expectations, you have 30 days from the date of payment to request a refund. After this period, refunds will be processed as service credits, which can be utilized for future services.
We understand that you may have questions about this Privacy Commitment, on how we process or handle your Customer Information, or may otherwise want to understand these aspects. We welcome you to reach out to us with your queries, grievances, feedback, and comments by contacting our grievance officer, whose details are provided below:
a. Additional authorised capital can be purchased if required at the time of incorporation. The price for additional authorised capital can be provided upon request.
b. Clients are responsible for paying stamp duty, which varies depending on the state of incorporation and the company's registered capital. Below is a detailed list of stamp duty charges based on State and capital range:
Please note that stamp duties are based on the latest regulations and may be subject to changes. Clients are advised to confirm the current rates at the time of incorporation.
4) Terms & Conditions apply to our Intellectual Property services like trademark, patent and copyright.
i. Prices unless mentioned otherwise are for one class. Any additional class will be chargeable extra.
ii. Clover Trademark Services or its employees shall make no recommendations regarding names for trademark filing and cannot confirm the availability or guarantee registration.
iii. It shall be the client's responsibility to confirm the accuracy of the information provided in trademark forms. Clover Trademark Services disclaims all liability with regard to information that is incomplete or false.
iv. Clover Trademark Services shall not be held responsible for any objections, refusals, oppositions, or other issues that may arise during the trademark registration process. The client acknowledges that such matters are beyond the control of Clover Trademark Services.
v. Clover Trademark Services cannot guarantee that the trademark will be accepted or registered by the Trademarks Office and/or through the objection reply process. The acceptance and registration of a trademark are subject to the discretion and approval of the Trademarks Office. While Clover Trademark Services will make reasonable efforts to assist the client throughout the process, ultimate approval is not guaranteed.
vi. The client is responsible for tracking the status of their trademark application on the IP INDIA portal. Clover Trademark Services may provide assistance or guidance, upon request.
vii. Clover Trademark Services cannot be held accountable for Show Cause Hearings or other issues that may arise during the Objection process. The client acknowledges that such matters are beyond Clover Trademark Services' control.
viii. Clover Trademark Services will maintain client data confidentiality unless compelled by a court, administrative agency, or other governmental body.
5) The following Terms & Conditions apply to Tax and Compliance services
a. Clover Trademark Services will provide services based on the packages availed by the client. Invoices will be issued periodically.
b. The Client is responsible for verifying the accuracy, reliability, and completeness of all information in returns/filings as well as the accounting records and particulars furnished, prior to approval and signature.
The Client is also obliged to disclose all material and relevant information.
Clover Trademark Services shall not be held liable for any issues that may arise from incorrect or incomplete information provided by the Client.
c. All data provided by the Client will be kept confidential by Clover Trademark Services and not disclosed to third parties without your consent, except as mandated by law, court order, or professional obligation.
Should you grant us permission to disclose your confidential information under specific circumstances or set conditions on such disclosures, we will comply by disclosing the relevant information as permitted in the course of providing our services, unless otherwise directed by you in writing.
d. The client will be responsible for paying all government fees, penalties, statutory audit fees, and taxes related to the engagement on actuals. Clover Trademark Services Accountants will solely be responsible for the preparation of accounting records and statutory returns.
e. Clients are required to provide reasonable access to relevant individuals and documents, and are responsible for the completeness and accuracy of the information supplied to us.
f. Any advice provided is based on an opinion formed from understanding the client's specific circumstances.
g. The client should be aware of the due dates and required compliances under various laws, acts, regulations, and rules. The client is solely responsible for adhering to all applicable legal compliances and will be liable for any penalties or losses incurred due to non-compliance with any applicable laws, rules, regulations, and acts.
6) The following Terms & Conditions apply to Refunds and Cancellations
At Clover Trademark Services, we take pride in the services delivered by us and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the best accounting, financial or secretarial services through the internet. However, in case you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future Clover Trademark Services orders.
a. Change of Service
If you want to change the service you ordered for a different one, you must request this change of service within 7 days of purchase.
b. Standard Pricing
Clover Trademark Services has a standard pricing policy wherein no additional service fee is requested under any circumstance. However, the standard pricing policy is not applicable for an increase in the total fee paid by the client to Clover Trademark Services due to increase in government fee or fee incurred by the client for completion of legal documentation or re-filing of forms with the government due to rejection or resubmission. Clover Trademark Services is not responsible or liable for any other cost incurred by the client related to the completion of the service.
c. Factors Outside our Control
We cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of Clover Trademark Services. In some cases, a government backlog or problems with the government platforms (e.g. MCA website, Income Tax website, FSSAI website) can lead to long delays before your process is complete. Similarly, Clover Trademark Services does not guarantee the results or outcomes of the services rendered by our Associates on Nearest. Expert platform, who are not employed by Clover Trademark Services. Problems like these are beyond our control and are not covered by this guarantee or eligible for refund. Hence, delay in processing of your file by the Government cannot be a reason for refund.
d. Force Majeure
Clover Trademark Services shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event").
e. Cancellation Fee
Since we're incurring costs and dedicating time, manpower, technology resources and effort to your service or document preparation, our guarantee only covers satisfaction issues caused by Clover Trademark Services- not changes to your situation or your state of mind. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service.
Refund Policy for Trademark Registration Services: We understand that circumstances may arise that lead our clients to seek refunds for our trademark registration services. Please review our refund policy outlined below: 1. **Eligibility for Refund:** - Refunds will be considered within 30 days of the initial service purchase. - To be eligible, clients must provide valid reasons for dissatisfaction, such as errors on our part or failure to meet agreed-upon service standards. 2. **Non-Refundable Fees:** - Certain fees, such as government filing fees, are non-refundable, and clients will be responsible for these costs regardless of the refund outcome. 3. **Refund Process:** - Clients seeking a refund must submit a written request to our customer support team, detailing the reasons for dissatisfaction. - The request will be reviewed within 15 business days, and a decision will be communicated to the client. 4. **Partial Refunds:** - In some cases, partial refunds may be offered based on the extent of service completion and the nature of the issues raised by the client. 5. **Refusal of Refund:** - We reserve the right to refuse a refund if it is determined that the client's dissatisfaction is based on factors beyond our control or if the client fails to provide sufficient evidence of our service shortcomings. 6. **Cancellation Policy:** - Clients may cancel their service within 48 hours of purchase to receive a full refund, excluding non-refundable fees. 7. **Contact Information:** - Clients can reach our customer support team at [contact email/phone number] to initiate the refund process or seek clarification on our policies. Please note that this refund policy is subject to change, and clients are encouraged to review the latest version on our website.